Hear the Complete Truth Behind Customer Feedback
Traditional surveys collect ratings. VoiceAI Immersive Surveys capture the conversations behind them, revealing what customers really think, feel, and mean.
Built by ONResearch, pioneers in online market research, ONRSurveys combines decades of research expertise with modern AI to help CX teams collect richer feedback without complex platforms or long implementation.
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Built by Researchers.
Designed for Modern CX.
End-to-end research workflow
immersive VoiceAI interviews
Self-serve
Real-time insights
25+ years of research expertise
Customer Feedback Should Feel Like a Conversation
Your customers have more to say than a rating can capture.
Instead of asking customers to click through questions, VoiceAI lets them speak naturally, just as they would in a real conversation.
The result is feedback that's richer, more authentic, and easier to act on.
AI-Powered Analysis. Research-Ready Insights
Collecting data is only half the job. ONRSurveys automatically transforms survey responses and VoiceAI conversations into clear, decision-ready insights, so you spend less time analyzing and more time acting.
Our GenAI-powered analytics engine reads, codes, and categorizes thousands of open-ended responses in seconds, surfacing the themes, drivers, and opportunities that matter most, all explained in plain language.
AI-Powered
Coding
Automatically classify and code open-ended responses into meaningful themes, topics, and categories
Human-Friendly Insight Summaries
Instantly understand what customers are saying through AI-generated summaries, key takeaways, and emerging themes written in clear, natural language.
Interactive Analytics Dashboard
Explore your data through intuitive dashboards, modern visualizations, and real-time reporting that make trends easy to spot and results easy to communicate.
Dig Deeper with Advanced Analysis
Move beyond dashboards with powerful cross-tab analysis, filtering, segmentation, and drill-down capabilities to uncover how opinions differ across audiences, customer segments, or demographics.
One Platform. Every Insight.
From executive summaries to respondent-level analysis, everything you need to understand your research lives in one place.
✔ AI-generated summaries
✔ Automated coding of open-ended
✔ Theme and sentiment analysis
✔ Interactive dashboards & visualizations
✔ Cross-tabs and segmentation
✔ Survey & VoiceAI data in one unified view
Spend less time analyzing data. More time acting on it.
From survey to insight in minutes
Explore Common CX Use Cases
See how teams use VoiceAI surveys to solve everyday CX challenges from measuring satisfaction to understanding customer decisions.